29 docs tagged with "Cloud"

The BitBucket Self-hosted Sync Agent is a tool designed to synchronize data between BitBucket instances and MiddlewareHQ (MHQ) using a webhook-based integration. Here's a detailed explanation of its functionality and operation:

Quick and convenient teams setup for larger organizations.

Middleware provides various configuration options to tailor the calculations to your teams’ needs:

Understanding the difference between Cycle Time and Lead Time in the context of Pull Requests and DORA Metrics.

Middleware is designed to help engineering leaders measure and analyze the effectiveness of their teams using the DORA metrics. The DORA metrics are a set of four key values that provide insights into software delivery performance and operational efficiency.

🟣 Cycle Time

In scenarios where deployment and incident data are unavailable, Middleware can compute DORA metrics using only PR data. Here’s how each metric is calculated:

This guide provides a concise list of essential Docker commands to efficiently set up your Middleware sync agent docker container.

🟣 Will every user in my org have to integrate it?

The GitLab Self-hosted Sync Agent is a tool designed to synchronize data between GitLab instances and MiddlewareHQ (MHQ) using a webhook-based integration.

The Middleware Self-hosted Sync Agent is a tool designed to synchronize data between your data providers (such as Gitlab, Bitbucket, etc.) and MiddlewareHQ Servers using a webhook-based integration. Here's a detailed explanation of its functionality and operation:

The \#1 Engineering Team Productivity Platform

Supported Architecture

🟣 Ad-hoc Work

This section visualizes the flow of work items (tickets) within a specific sprint cycle in the Sprint Reports for Jira app.

Data-sync agents hosted in your infra for a privacy-first approach to your insights

Enhance your team’s insights into deployment performance and incident management by leveraging the Dora Metrics. Here are detailed instructions to help you set up and access in-depth information about key metrics and workflows.

This guide will help you set up a GitLab self-hosted agent for MiddlewareHQ.

We’re glad to have you on Middleware and excited to be a part of your growth journey!

This metric is often accompanied by trend charts to provide a broader perspective on how story point estimates and completion rates evolve over time.

This metric is often visualized as a matrix to effectively compare success rates across different categories.

Documentation on the older (pre 2025) teams experience, and setup instructions.

Documentation on the newer (2025 onwards) teams experience, and setup instructions.

The "Time Spent Across Ticket States" metric in the Sprint Reports for Jira app reports utilizes pie charts to visually represent the average time tickets spend in each stage of the workflow, also known as swim-lanes.

Teams are a fundamental entity on Middleware for any insights. Learn about how to set up teams, how they work, etc.

This is a required step on the way to comprehensive dev insights.

This section describes the metrics used to track Work Investment